Shipping Policy

Shipping Carriers 
Delivery will be made using PosLaju Malaysia. All delivery will be supplied with a tracking code to track your shipment.
Delivery Tracking Number 
Delivery tracking number will be emailed to you once it is made available. We usually ship within 2-3 working days after confirmation of payment. Please note that it may take up to 24 hours before your tracking code appears in Poslaju's tracking system. Poslaju normally keys in tracking code at the end of the day.
Tracking Your Parcel 
You can use tracking code provided and key it into the following links to track your shipment: Poslaju
Receiver's Responsibility 
It is the customer's responsibility to arrange a receiver for the shipment. Poslaju can only ensure that we ship to the correct address supplied to us during checkout process. It is advisable to consider having work/office address as receiving address over residential address. 

Please ensure the shipping address given is absolutely correct and accurate because we are unable take responsibility with inaccurate information.
Shipping Nationwide in Malaysia 
We ship throughout Malaysia including Sabah and Sarawak.

Shipping cost for Peninsular Malaysia is RM10.00 onwards. Sabah and Sarawak is RM15.00 onwards. Shipping charges are quoted based on weight (or order quantity) and will be automatically calculated during checkout.
Delivery Durations
Upon confirmation of payment, delivery is usually within 7 business days for Peninsular Malaysia. Delivery for Sabah and Sarawak may take up to 5 business days. Our working day is Monday to Sunday except Tuesday.
International Shipping
We ship to worldwide; however the charges may vary depending on the country. For details of the charges, you can visit here 


Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel as we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

Self Pick Up
Self collection on your orders is available. You can pick up your order at our boutique during our working hours. 

NO SHIPPING FEE for self pick up.Please tick the 'Pick Up at HQ' option during your check out process. Postage are not available on Saturday & Sunday.